:root{--navy:#142b4a;--blue:#2166d1;--pale:#f2f6fc;--text:#1c2a3a;--muted:#68788b;--line:#dce5ef}*{box-sizing:border-box}body{margin:0;background:#f5f7fb;color:var(--text);font:16px/1.55 system-ui,-apple-system,Segoe UI,Arial,sans-serif}header{background:#fff;border-bottom:1px solid var(--line);padding:16px max(calc((100% - 1120px)/2),22px);display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap}.brand{font-size:20px;font-weight:800;color:var(--navy);text-decoration:none}.brand span{color:var(--blue)}nav{display:flex;gap:18px;flex-wrap:wrap}nav a{color:#33445a;text-decoration:none;font-size:14px;font-weight:650}main{max-width:1120px;margin:34px auto;padding:0 22px;min-height:70vh}h1{font-size:clamp(27px,4vw,38px);line-height:1.2;color:var(--navy);margin:0 0 12px}h2{color:var(--navy)}p{color:#536579}.hero{background:linear-gradient(125deg,#fff,#eaf2ff);border:1px solid #d8e6fa;border-radius:24px;padding:48px;display:flex;justify-content:space-between;align-items:center;gap:24px;box-shadow:0 14px 40px #1d46760b}.hero>div:first-child{max-width:650px}.hero h1{font-size:clamp(34px,5vw,52px)}.hero h1 span{color:var(--blue)}.eyebrow{letter-spacing:2px;color:var(--blue);font-weight:800;font-size:12px}.heroicon{font-size:120px;color:#b9d1f8}.actions,.toolbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.button,button{display:inline-block;border:0;background:var(--blue);color:white;padding:12px 18px;border-radius:10px;text-decoration:none;font-weight:750;cursor:pointer;font-size:14px}.light{background:#e8eef8;color:#263e60}.features{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin:24px 0}.features article,.panel,.stats>div{background:white;border:1px solid var(--line);border-radius:16px;padding:22px}.features b{color:var(--blue)}.features h3{margin:8px 0}.features p{margin-bottom:0}.panel{margin-bottom:22px;box-shadow:0 8px 28px #142b4a08}.narrow{max-width:480px;margin:35px auto}.grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}label{display:block;font-weight:700;font-size:14px;margin:14px 0 6px}input,select,textarea{width:100%;padding:12px;border:1px solid #cdd8e6;border-radius:9px;background:white;color:var(--text);font:inherit}textarea{resize:vertical}form button{margin-top:18px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:20px 0}.stats>div{padding:18px}.stats small{display:block;color:var(--muted)}.stats strong{display:block;font-size:30px;color:var(--navy)}.toolbar{justify-content:space-between;margin:26px 0 12px}.toolbar h2{margin:0}.tablewrap{overflow:auto;background:white;border:1px solid var(--line);border-radius:14px}table{border-collapse:collapse;width:100%;min-width:760px}th,td{text-align:left;padding:13px;border-bottom:1px solid var(--line);font-size:13px}th{background:#f0f5fb;color:#344a64}td a{color:var(--blue);font-weight:750}.status{display:inline-block;background:#e9f1ff;color:#2459a5;border-radius:20px;padding:4px 9px;font-size:12px;font-weight:750}.ticket{font-size:30px;letter-spacing:2px;font-weight:850;color:var(--blue);padding:20px}.center{text-align:center}.detail{margin-top:24px;padding:20px;background:#f8faff;border-radius:12px}.note{background:#f0f5fc;border-left:3px solid var(--blue);padding:12px;border-radius:5px}.notice{padding:13px 16px;background:#fff3d7;border:1px solid #f2d58c;border-radius:10px;margin-bottom:18px}.hint{font-size:13px;color:var(--muted)}footer{text-align:center;color:#77869a;padding:26px;border-top:1px solid var(--line);font-size:13px}@media(max-width:700px){header{padding:15px 18px}main{padding:0 14px;margin:20px auto}.hero{padding:28px 22px}.heroicon{display:none}.features{grid-template-columns:1fr}.grid{grid-template-columns:1fr}.stats{grid-template-columns:repeat(2,1fr)}nav{gap:12px}.panel{padding:18px}}@media print{header,footer,.toolbar .button,.toolbar button,form,.actions{display:none!important}body,main{background:#fff;margin:0;padding:0}.panel,.tablewrap{box-shadow:none;border:0}.stats{grid-template-columns:repeat(4,1fr)}}

.photos{display:flex;flex-wrap:wrap;gap:10px;margin:12px 0}.photos a{display:inline-block}.evidence{width:150px;height:120px;object-fit:cover;border-radius:10px;border:1px solid var(--line);background:#fff}.note .photos{margin-top:8px}